Do you need immediate service? Please call one of our emergency numbers below.
We at USNR are committed to supporting your mill equipment and mill personnel in the successful use of your machinery.
Our customer service team is cross-trained to support each region and all product lines. We have set industry standards for excellence in both quality and customer satisfaction. Our service technicians are available 24 hours a day 7 days a week.
For emergency service 24 hours per day, 365 days per year, call 800.BUY.USNR / 800.289.8767. International customers, please call +1.541.687.1003.
If you are calling outside regular business hours (5 AM to 5 PM Pacific Time), your call will be taken by our answering service and one of our on-call service technicians will contact you right away. Please be sure to have your call-back number available when you phone in so we can get back to you as quickly as possible.
For customer service you can also call 800.BUY.USNR (800.289.8767), or if you prefer, you can reach one of our support centers directly: » Woodland, WA: 360.225.8267 » Salmon Arm, BC: 250.832.8820 » Jacksonville, FL: 904.354.2301 » Plessisville, QC: 819.362.8768 » Scanning & Optimization: 800.849.1951