Customer Support

Overview

Reduce downtime, improve maintenance and lower your total operating costs. Newnes-McGehee (NM) provides solutions through expert technical assistance, authorized replacement parts and machine upgrades. We are dedicated to providing products and services that will ensure reliability and enhance the performance of all your mills' systems throughout their lifetimes.

Customer Support personnel are committed to work as a part of your team to achieve a high standard of service.

• Replacement parts available, 24 hours a day, 7 days a week
• Onsite technical assistance for emergency situations
• Onsite services during installation and start-up
• Superior quality parts and service for the entire NM family of machinery and equipment:
  • Sawmill & Lumber Handling Systems
  • Scanning & Optimization
  • Machine Controls
  • Planermill & Lumber Handling Systems
  • Value Added Optimization

7/24 Emergency Service - call 250.832.8820

Newnes-McGehee offers the most extensive service support in the wood processing industry including 24 hours a day, 7 days a week emergency parts and service line, strategically located service personnel and scheduled service contracts. We support your mill's system with our expert team of parts staff and service technicians to ensure you receive the best solutions to prevent downtime and maximize productivity.